A burst pipe won't leave a voicemail
Plumbing calls are urgent, and the caller keeps dialing until somebody answers. BOB makes sure it's you.
The problem
- Emergencies come at night, on weekends and on holidays.
- Your hands are full under a sink when the phone rings.
- Water heater and repipe quotes go out and nobody follows up.
- Frozen-pipe days bring more calls than you can return.
What BOB does for plumbing businesses
- Answers every call and asks if water is actively leaking.
- Gives callers the shut-off basics while it connects your on-call plumber.
- Books drain cleanings, water heater installs and inspections.
- Texts back anyone who hangs up before BOB answers.
- Chases big quotes and asks for reviews after every job.
What a call sounds like
Caller: Water is coming through our basement ceiling.
BOB: Okay, first, do you know where your main water shut-off is? Turning it off will stop the water.
Caller: I think so, by the water heater.
BOB: Great. Go ahead and turn that off. I'm getting our on-call plumber on the line now.
Questions owners ask
Will BOB give advice that could cause problems?
BOB only shares the basics you approve, like how to find the main shut-off. Anything else goes to your plumber.
Can it charge an after-hours fee?
BOB can tell callers your after-hours rate up front so there are no surprises.
Does it work for a one-truck shop?
Yes. Small shops get the most out of it because there's nobody else to answer.
Find out how many calls you're missing
We call your business after hours, see what your customers hear, and show you what BOB would do instead. Free, about 15 minutes, no pressure.
Rather talk now? Call (913) 530-8133. BOB answers, of course.