An AI receptionist that answers every call, day or night
BOB picks up on the first ring, talks like a friendly front desk, gets the caller's name, number and what they need, then books the job or sends it straight to you.
In short: An AI answering service is software that answers your business phone with a natural-sounding voice, answers common questions, collects the caller's details and books appointments, without a person on your payroll. Back Office Bot sets it up for you, trains it on your business, and connects it to your existing number.
What BOB does on a call
- Answers on the first ring, 24 hours a day, including nights, weekends and holidays.
- Greets callers with your business name and talks through what they need in plain English.
- Answers the questions you get every day: service area, hours, rough pricing, how soon you can come out.
- Collects name, phone, address and the job details, then books it on your calendar or flags it for a callback.
- Rings emergencies straight through to your cell. You decide what counts.
- Texts you a summary of every call within seconds, so you know what came in without listening to voicemail.
You keep your number
Nothing changes for your customers. We forward your existing business number to BOB, either only when you don't answer or all the time. Your choice, and you can change it any day.
What it sounds like
BOB: Thanks for calling Summit Roofing, this is BOB. How can I help?
Caller: We had hail last night and I think we've got a leak.
BOB: Sorry to hear that. Is water coming in right now, or is it a stain you noticed?
Caller: A stain on the ceiling. Nothing dripping.
BOB: Okay. We can get someone out to look at it. I have tomorrow at 9 or Thursday at 2. Which works better?
Want to hear it set up for your business? Ask for a live demo with your free missed-call audit.
Who it's for
Owner-run service businesses that live on the phone and can't always pick up: roofers, HVAC, plumbers, electricians, remodelers, lawn care, auto shops, salons. If one missed call is one lost job, this pays for itself fast.
Pricing
AI Answering Service is part of our plans, which start at $297 a month. Founding clients pay $197 a month with setup free. See all plans.
Questions owners ask
Will callers know they're talking to AI?
BOB sounds natural and friendly. If someone asks, it tells the truth. Most callers just care that somebody picked up and got them on the schedule.
What happens if BOB doesn't know the answer?
It takes a detailed message, tells the caller you'll call back, and texts you the details right away so you can return the call while it's still warm.
Can it transfer calls to me?
Yes. You pick the situations that ring through to your cell, like an active leak, no heat in January, or a repeat customer asking for you by name.
How long does setup take?
About a week. We do a 15-minute call to learn your business, train BOB on your services and prices, test it, then turn it on.
How much does it cost?
It's included in every plan, starting at $297 a month. Founding clients pay $197 a month with setup free. See the pricing page.
Built for your trade
- Roofers
- HVAC
- Plumbers
- Electricians
- Remodelers and general contractors
- Lawn care
- Auto repair shops
- Salons and spas
Other services
Where we work
Find out how many calls you're missing
We call your business after hours, see what your customers hear, and show you what BOB would do instead. Free, about 15 minutes, no pressure.
Rather talk now? Call (913) 530-8133. BOB answers, of course.