Missed a call? BOB texts them back in seconds.
Most people who hit voicemail hang up and call the next business on Google. Missed-call text back keeps them talking to you instead.
In short: Missed-call text back automatically sends a text message from your business number to anyone whose call you didn't answer, usually within a few seconds. The caller can reply by text, and the conversation goes to your phone and your CRM so you or BOB can book the job.
How it works
- A customer calls and you can't pick up.
- Within seconds they get a text from your business number: "Sorry we missed you, this is Summit Roofing. What can we help with?"
- They text back. BOB can answer questions and book the job, or you take over from your phone.
- Every conversation is saved in one inbox with the customer's name and number.
Why texting works
People on their phones would often rather text than leave a voicemail. A quick text tells them a real business saw their call and will help. It buys you time to finish the job you're on without losing the next one.
Done right, and done legally
We register your number for business texting with the carriers (called A2P 10DLC). Unregistered business texts get filtered or blocked, which quietly kills text-back for a lot of do-it-yourself setups. Every first message includes an opt-out, and we only text people who called you.
Pricing
Missed-Call Text Back is part of our plans, which start at $297 a month. Founding clients pay $197 a month with setup free. See all plans.
Questions owners ask
Does it work after hours?
Yes. It works around the clock. You can use different messages for business hours and after hours.
Do I need a new phone number?
No. It works with your existing business number.
What if the caller texts back while I'm on a job?
BOB can answer common questions and book an appointment, or simply let them know you'll call back shortly. You get a notification either way.
Is this different from the AI answering service?
Yes. Text back covers calls you miss. AI answering picks up the call itself. Most businesses use both: BOB answers, and if a caller hangs up early, they get a text.
Built for your trade
- Roofers
- HVAC
- Plumbers
- Electricians
- Remodelers and general contractors
- Lawn care
- Auto repair shops
- Salons and spas
Other services
Where we work
Find out how many calls you're missing
We call your business after hours, see what your customers hear, and show you what BOB would do instead. Free, about 15 minutes, no pressure.
Rather talk now? Call (913) 530-8133. BOB answers, of course.