Back Office Bot

A stuck garage door is an emergency to the person calling

Broken springs and doors that won't close don't happen during business hours. BOB answers 24/7, books the repair, and sends true emergencies to your on-call tech.

Get a free audit Call (913) 530-8133

The problem

  • Callers with a car trapped inside call three companies and take the first one that answers.
  • Most calls come early morning and evening, outside office hours.
  • Techs are on ladders with both hands full.
  • Replacement quotes go cold without follow-up.

What BOB does for garage door companies

  • Answers 24/7 and asks the key questions: broken spring, off track, opener, or new door.
  • Sends 'car stuck inside' and 'door won't close' calls straight to your on-call phone.
  • Books repairs and estimates into open slots.
  • Follows up on every new-door quote on a set schedule.
  • Asks for a Google review when the job is done.

What a call sounds like

Caller: Our garage door won't open and my car's inside.

BOB: That's no fun. Did you hear a loud bang before it stopped working?

Caller: Yeah, last night.

BOB: That's usually a broken spring. I'm texting our on-call tech now. Can you confirm your address?

Questions owners ask

Can BOB tell a spring repair from a new-door sale?

Yes. It asks what's wrong and sorts the call based on your rules.

Can it give price ranges?

If you want. Many garage door companies share a service call fee up front, and BOB can do the same.

Does it work nights and weekends?

Yes. 24/7, with whatever after-hours rules you choose.

Find out how many calls you're missing

We call your business after hours, see what your customers hear, and show you what BOB would do instead. Free, about 15 minutes, no pressure.

Rather talk now? Call (913) 530-8133. You'll get Steve, the owner.

Call BOB Free audit